Good to know
Frequently asked questions
Details about our handcrafted pieces, ordering, and care.
Ordering
Can you customize the size, color, or engraving?
Yes. Many planter boxes, signs, and engraved items can be personalized by size, finish, wording, layout, or design. Send the details of what you have in mind, and SAS Woodworx will confirm what is possible and provide pricing before work begins.
How long will my order take?
Turnaround varies with the item, customization, and current workload. Ready-made pieces may be available sooner, while made-to-order planter boxes and personalized engraving require production time. You will receive an estimated completion or ship date when the order details are confirmed.
Products
What materials do you use?
Materials are selected to suit the project, its intended location, and the desired look. Planter boxes are built from appropriate wood products and finished for their intended use; signs and engraved pieces may use wood or other engravable materials. Product listings identify key materials, and custom orders are confirmed before production.
Delivery
Do you offer local pickup or shipping?
Local pickup is available by arrangement in Central Florida. Shipping availability and cost depend on the item’s size, weight, and destination—especially for larger planter boxes. Contact SAS Woodworx or review the product listing for the fulfillment options available for your order.
Care
How should I care for my planter box or wood item?
Keep wood items clean and avoid prolonged standing water. Outdoor pieces benefit from periodic inspection and, depending on exposure and finish, an occasional protective recoat. Using a liner or inner pot in planter boxes can help manage moisture. Care instructions may vary by product and finish.